Heating Services in Richmond & Central Kentucky
Schedule heating service — or call for emergency help. Mon–Sat 8AM–8PM. Same-day available. No emergency surcharge.
When your furnace stops working in January, you need someone who can get there today
Next Level Heating & Air provides the full range of residential heating services across Central Kentucky — furnace repair and replacement, heat pump service, geothermal installation, and emergency heating response. Family-owned and based in Richmond since 2006. $89 flat trip charge, no emergency surcharge.
Heating Services in Central Kentucky
We service and install every type of residential heating system in use across Central Kentucky — gas furnaces, propane furnaces, air-source heat pumps, hybrid heat pump systems, and geothermal ground-source systems. All major brands. Authorized dealer for Day & Night and Goodman.
Every heating diagnostic starts with a $89 trip charge that covers a full system inspection and written repair quote. Carbon monoxide safety check on every gas furnace call — not an add-on, part of the job. Nothing starts until you approve the quote.
“I cannot recommend Andrew and his team enough. We had a complete system failure and he had us back up and running faster than I expected. Fair pricing, no pressure, and he actually explained everything he was doing. This is exactly how a local business should operate.”
Matthew W., Central Kentucky
Furnace Repair & Installation
Ignitor failure is the most common furnace emergency we respond to — and we almost always have the part on the truck. Most Richmond and Lexington furnace calls are resolved in a single visit. For gas furnaces, we include a heat exchanger inspection every time; a cracked heat exchanger is a carbon monoxide risk and we don’t skip that step.
For furnace replacement, we size the system correctly using a load calculation, remove the old unit, and commission the new one fully before we leave. Average installation runs around $2,500–$4,000 for equipment, with total project cost varying by complexity. Written quote before we start.
How it works
STEP 1
Call or book online
Reach us at (859) 544-3440 or submit a request on our site. Tell us what the system is doing, the brand if you know it, and when works for you.
STEP 2
$89 diagnostic visit
Your tech shows up, inspects the system, and gives you a straight answer: what’s wrong and what it costs to fix. Nothing starts until you approve.
STEP 3
Repaired or replaced honestly
If it can be fixed, we fix it. If the system is at the end of its useful life and repair doesn’t make financial sense, we tell you that — along with what a replacement would cost. You make the call.
Heat Pump Repair & Installation
Heat pumps handle both heating and cooling from a single system — a strong choice for most Central Kentucky homes, where the climate keeps them efficient for the majority of the year. We repair heat pumps in both heating and cooling modes, including defrost control issues that other companies misdiagnose as system failures.
For installation, we offer standard air-source systems as well as hybrid setups pairing a heat pump with a gas furnace backup for the coldest winter nights. We size and specify the right configuration for your home and climate zone.
Geothermal HVAC
Geothermal is the most efficient HVAC system available — and it’s a core service for us, not something we added to a website to look comprehensive. We design and install horizontal and vertical closed-loop ground-source systems for rural Central Kentucky properties with adequate land, and we service existing geothermal systems throughout the region.
New construction is the best time for geothermal installation — the loop field can go in during site grading, before landscaping makes excavation expensive. The 30% federal tax credit currently applies to new geothermal installations. Call for a free consultation if you’re on a rural property and have been curious.
Why Central Kentucky homeowners choose Next Level
- Based in Richmond since 2006. 19 years servicing furnaces and heating systems across the region.
- 5.0-star Google rating. Every review. Homeowners across Richmond, Lexington, Winchester, Berea, and beyond.
- $89 flat trip charge — no emergency surcharge. Same rate whatever time you call.
- Authorized Day & Night and Goodman dealer. Current equipment, factory warranty registration.
- CO safety check on every gas furnace call. Heat exchanger inspection is not optional.
Heating problem? Call us — same rate, same day.
All heating services. All brands. Mon–Sat 8AM–8PM.
Trusted across Central Kentucky since 2006
19 Google reviews, all five stars. We’re not a regional franchise. We’re Andrew and his crew, based at 1024 Race St in Richmond, working across Lexington, Winchester, Madison County, and everything in between.
“I cannot recommend Andrew and his team enough. We had a complete system failure and he had us back up and running faster than I expected. Fair pricing, no pressure, and he actually explained everything he was doing. This is exactly how a local business should operate.”
Matthew W.
Deals & specials
SERVICE AREAS
Where we work
We’re based in Richmond and cover all of Central Kentucky. Here’s a closer look at the communities we serve most.
Primary service area
- Richmond
- All of Lexington
- Masterson Station
- Hamburg
- Tates Creek
- Hartland
- Chevy Chase
- Beaumont
- Berea
- Winchester
Extended service area
- Irvine
- Estill County
- Nicholasville
- Jessamine County
- Paint Lick
- Madison County
- Kirksville
- Waco
- All of Central Kentucky within ~1 hour
Heating service FAQ
How much does furnace repair cost in Richmond or Lexington?
$89 covers the diagnostic visit and written repair quote. Most furnace repairs run $150–$500. Average furnace installation is $2,500–$4,000 for equipment; total project cost depends on complexity. Written quote before we start.
What heating brands does Next Level service in Central Kentucky?
All major residential brands — Trane, Goodman, Rheem, American Standard, Daikin, Day & Night, Heil, Tempstar, and Sure Comfort. We work on propane systems throughout rural Central Kentucky.
How quickly can I get emergency heating service?
Same-day availability Mon–Sat 8AM–8PM. We’re based in Richmond — 15–35 minutes from most Central Kentucky addresses. Call (859) 544-3440 directly for emergencies.
Do you handle geothermal systems in Central Kentucky?
Yes — geothermal is a core service. We design and install ground-source systems and service existing geothermal equipment. The 30% federal tax credit applies to new installations. Call for a free consultation.
Emergency Heating Repair
No heat in a Central Kentucky winter is a real health risk, not just an inconvenience. We respond to emergency heating calls Mon–Sat 8AM–8PM with same-day availability for most calls. The trip charge is $89 — the same rate as a scheduled visit. No emergency surcharge, no after-hours premium.
We carry ignitors, flame sensors, capacitors, and contactors for the brands we service most. Most emergency heating calls are resolved in a single visit. If your furnace fails and you have no heat right now, call directly.
Explore by service
We handle the full scope of residential HVAC services. No commercial HVAC, no plumbing. Just heating and cooling, done right.
A furnace that “needed replacing” — fixed for $285
A Richmond homeowner called us in December after a larger company quoted her over $4,000 to replace her furnace. She wanted a second opinion before spending that kind of money during the holidays. Andrew found a failed ignitor and a cracked inducer mount — both straightforward repairs. Total cost: $285. Furnace ran the rest of the winter without issue.
Get a second opinion before you replace.
Brands we service and install
Request heating service
Let us know your address and what you’re dealing with — we’ll take it from there.