About
Next Level Heating & Air
About Next Level Heating and Air
Next Level Heating and Air is a locally owned, family-run HVAC company in Richmond, Kentucky, serving Madison County and Central Kentucky since 2006. Owner Andrew Lukanov runs it on one principle that shows up on every call: diagnose before you sell. His technicians inspect the system, explain exactly what’s wrong, and quote the fix before touching anything — which is how a company with no marketing department earned a perfect 5.0-star Google rating on every single review. Residential heating and cooling is all Next Level does, and it’s done right, every time.
Our story: diagnose before you sell
The story customers tell about Next Level is a good shorthand for how the company works. A Lexington homeowner called after three different HVAC companies told her she needed a full system replacement — two wouldn’t even attempt the repair. Andrew drove out, spent about an hour on the system, and had it running without replacing a single major component. She paid for a diagnostic and a small repair instead of a new system. That wasn’t luck; it’s what happens when you diagnose before you sell.
The same standard shows up in the small things. On one Richmond installation, a new air handler arrived with a minor dent. The homeowner said he was fine with it — Andrew wasn’t. He called the supplier, got a replacement unit, and stayed late to finish the job right. After nearly two decades serving Central Kentucky, that’s simply how the crew works: accountable to the neighbors they see at the grocery store and at Friday night football, doing the job the way they’d want it done in their own homes.
Craftsmanship Guarantee
At Next Level Heating and Air, every installation is backed by our lifetime Craftsmanship Guarantee because if we touched it, we stand behind it. For as long as you own your home, if any part of our installation work fails due to our workmanship, we come back and make it right at no extra charge.
Why Central Kentucky homeowners call Next Level
A flat $89 trip charge — no surprises, no surcharges
You know the diagnostic cost before the truck pulls into your driveway, and it’s the same $89 whether you call at 8 AM or 8 PM. No emergency surcharge, ever.
Authorized Day & Night and Goodman dealer
That means direct manufacturer support, current equipment, and factory-backed warranty registration on every installation — plus expert service on all major brands, including Trane, American Standard, Daikin, Rheem, Heil, Tempstar, and Sure Comfort.
Diagnose first, no pressure toward replacement
Every repair recommendation follows a proper inspection, not a sales script. If the system can be fixed affordably, Next Level fixes it — and only recommends replacement when the math genuinely favors it for you.
A perfect 5.0-star Google rating
Every single review, earned by neighbors telling neighbors rather than an advertising budget — the kind of reputation that only comes from consistent, honest work.
State-licensed, and nearly two decades deep
Next Level is a state-licensed Kentucky HVAC contractor (#1400049) with experience going back to 2006 — enough time to have seen most failure modes before, which shows up as faster diagnosis and fewer unnecessary parts.
Why the guarantee exists at all
Nearly two decades of installs in Madison County teaches you what bad workmanship does to good equipment — crushed ducts, pads that settle and strain a refrigerant line, drain pans reused from the last system that fail in year three. We put the Next Level Craftsmanship Guarantee in writing because we would rather be judged on the half of the job the factory warranty ignores. Our workmanship, covered for as long as you own the home, at no extra charge. It is on the invoice the day of the install.
Our commitment
Next Level does one thing and does it right: residential heating and cooling. No commercial jobs, no plumbing — just AC repair and installation, furnace and heat pump service, geothermal, ductless mini-splits, seasonal tune-ups, indoor air quality, and 24/7 emergency response when there’s no heat in January or no AC in August. Free estimates, honest upfront pricing, and financing when a system needs replacing. The team serves Richmond, Lexington, Berea, Winchester, Nicholasville, Irvine, and communities across Madison County and Central Kentucky.
Our Reviews
The group at Next Level heating and air set the bar for all other HVAC technicians as far as my family and I are concerned. Shows up on time or early for maintenance and ALWAYS goes above and beyond. My air handler showed up with a small dent in it that I was fine with and Andrew would not even consider it. He calls his supplier and get another unit and stays late to finish the job. True work ethics by him and his employees.
Devin g.
Location
Andrew and his team exemplify what wonderful customer service is all about ! So personable , so professional, and they do exceptional work ! Not only are they good, honest people , they are exceptional at what they do . Andrew always shows up to solve the problem no matter what and we appreciate him so much . There aren’t enough stars to give Andrew and his company! We will never use anyone else ! Thanks again Andrew !
Amie b.
Location
I HIGHLY recommend Andrew/Next Level Heating & Air! Experience, knowledgeable, and as professional as they come. Anyone can get fast service but it’s hard to find fast and precise service that you can trust and rely on for years down the road, and that’s the service we received! So again, thank you sir!
Devin g.
Location
Next Level is ready when you are
Whether it’s a no-cool day in August, a furnace that quit in a cold snap, or a system another company told you to replace, get a straight answer first. Call Next Level Heating and Air or book online. Central Kentucky’s locally owned HVAC company — done right, every time.