HVAC services in Richmond & Central Kentucky — done right, every time
Schedule service or get an emergency tech today. Mon–Sat, 8AM–8PM. Same-day available for most calls.
The Next Level Craftsmanship Guarantee
Your equipment has a factory warranty. Your installation has us. Our workmanship, covered for the lifetime of your unit, for as long as you own your home. The Next Level Craftsmanship Guarantee covers everything we touch — attic work, duct connections, the outdoor pad, the drain pan, and everything in between. No extra charge, no fine print, no expiration date.
“Experience, knowledgeable, and as professional as they come. Anyone can get fast service but it’s hard to find fast and precise service that you can trust and rely on for years down the road, and that’s the service we received. Thank you, sir.”
Devin G., Central Kentucky
What we do
We handle the full scope of residential HVAC — repair, installation, maintenance, emergency calls, and indoor air quality. No commercial HVAC, no plumbing. Just heating and cooling, done right.
Cooling
AC repair, AC installation and replacement, ductless mini-split installation, central air conditioning systems, emergency AC repair, spring tune-ups.
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Got an Emergency?
No heat in January, no AC in August — call (859) 544-3440. Same-day availability, no emergency surcharge. The trip charge is $89 whether you call us at 8AM or 8PM.
Heating
Furnace repair, furnace installation and replacement, heat pump repair and installation, geothermal HVAC, heating tune-ups, emergency heating repair, new construction HVAC.
Maintenance
Spring AC tune-ups ($120 flat), fall furnace tune-ups ($120 flat), and a maintenance plan that covers both seasonal visits under one annual agreement with priority scheduling.
Indoor air quality
Whole-home dehumidifiers, whole-home humidifiers, upgraded media filtration (MERV-11+), UV germicidal systems, and ERV fresh air ventilation — all tied into your existing HVAC system.
Indoor air quality services
The repair that three companies said couldn’t be done
A Lexington homeowner called us after three different HVAC companies told her she needed a full system replacement. Two of them wouldn’t even attempt the repair. Andrew drove out, spent about an hour on the system, and had it running — without replacing a single major component. She paid for a diagnostic and a small repair.
That’s not a lucky outcome. That’s what happens when you diagnose before you sell.
“Andrew is simply a magician. I’ve had several companies come out and everyone recommended a full replacement or they said they simply wouldn’t work on it. I called Next Level and he was out here for an hour and had it running — it didn’t even need the board or transformer the other companies insisted on. I genuinely would recommend Andrew and his crew to ANYONE. 10/10 experience.”
Cameron S., Lexington, KY
Why homeowners across Central Kentucky call us
Being local and family-owned isn’t just a tagline. It means Andrew and his crew are accountable to the communities they work in — the same people they see at the grocery store, at Friday night football games, around Richmond. Here’s what that looks like in practice.
$89 flat trip charge.
You know the cost before we pull into your driveway. No surprises after the diagnostic.
We diagnose before we quote
Every repair recommendation comes after a proper inspection — not a gut feeling or a sales script.
No pressure toward replacement.
If your system can be fixed affordably, we fix it. We only recommend replacement when the math genuinely favors it for you.
All major brands serviced.
Trane, Goodman, Rheem, American Standard, Daikin, Day & Night, Heil, Tempstar, Sure Comfort — if it’s residential, we’ve worked on it.
Authorized Day & Night and Goodman dealer.
Direct manufacturer support, current equipment, and factory-backed warranty registration on every installation.
Nearly two decades in Central Kentucky.
We’ve seen most failure modes before. That experience shows up in faster diagnosis and fewer unnecessary parts replacements.
10% off when you book online.
Valid on any repair, installation, or tune-up.
Simple process — no surprises
STEP 1
Call or book online
Tell us what’s happening with your system, your address, and when works. We’ll give you a realistic time window — not a six-hour block.
STEP 2
$89 diagnostic visit
Your tech arrives, inspects the system thoroughly, and gives you a straight answer: what’s wrong and what it costs to fix. We explain everything we find before quoting anything.
STEP 3
You decide
You approve the repair before we touch anything. If the system genuinely needs replacement rather than repair, we tell you that honestly — including what a new system would cost. No pressure either way.
Ready to schedule service?
Repair, installation, tune-up, or emergency — we’re available Mon–Sat, 8AM–8PM.
5.0 stars. every review.
Central Kentucky
homeowners.
We’ve been doing this since 2006 and we have a 5.0-star Google rating from customers across Richmond, Lexington, Winchester, Berea, and the surrounding region. Every single review. We don’t have a marketing department — we have neighbors who tell other neighbors.
“The group at Next Level Heating and Air set the bar for all other HVAC technicians as far as my family and I are concerned. Andrew would not even consider a small dent on the air handler — he called his supplier and got another unit, then stayed late to finish the job. True work ethic by him and his employees.”
Jammye M.
Richmond, KY
“Andrew and his team exemplify what wonderful customer service is all about — so personable, so professional, and they do exceptional work. Not only are they good, honest people, they are exceptional at what they do. Andrew always shows up to solve the problem no matter what. There aren’t enough stars.”
Amie B.
Central Kentucky
“Quick response. Honest. Knowledgeable. Fast turnaround. Andrew came out on a Sunday and had the issue diagnosed in minutes. They were back out on Tuesday with the parts and had it resolved in no time. Highly recommend for emergency and non-emergency issues.”
Anthony A.
Central Kentucky
Deals & specials
SERVICE AREAS
Where we work
We’re based in Richmond and cover all of Central Kentucky. Here’s a closer look at the communities we serve most.
Primary service area
- Richmond
- All of Lexington
- Masterson Station
- Hamburg
- Tates Creek
- Hartland
- Chevy Chase
- Beaumont
- Berea
- Winchester
Extended service area
- Irvine
- Estill County
- Nicholasville
- Jessamine County
- Paint Lick
- Madison County
- Kirksville
- Waco
- All of Central Kentucky within ~1 hour
Common questions
How much does HVAC service cost in Richmond or Lexington?
The diagnostic visit is $89 — that covers your tech coming out, inspecting the system, and giving you a written repair quote. Repair costs are quoted separately and you approve them before any work starts. Most repairs run $150–$600. New installations average around $7,500 including equipment and labor. There are no emergency surcharges — the $89 trip charge is the same rate regardless of when you call.
What HVAC brands do you service and install?
We service every major residential brand — Trane, Goodman, Rheem, American Standard, Daikin, Day & Night, Heil, Tempstar, and Sure Comfort. For installations, we’re authorized dealers for Day & Night and Goodman, and we also install Trane, American Standard, Daikin, and Rheem depending on the project.
How quickly can I get same-day service in Central Kentucky?
Same-day is available for most calls Monday through Saturday. We’re based in Richmond, which puts us within 15–35 minutes of most addresses across the region. During major heat waves or cold snaps when demand spikes, call early — (859) 544-3440 — and we’ll give you a straight answer on current availability.
Do you offer maintenance plans?
Yes — our maintenance plan covers your spring AC tune-up and fall furnace tune-up under one annual agreement, with priority scheduling so you’re on the calendar before the seasonal rush. Each visit is $120 flat. We provide written documentation after every visit, which also satisfies most manufacturer warranty requirements. See /maintenance/hvac-maintenance-plan for details.
Do you handle geothermal HVAC in Central Kentucky?
Yes — geothermal is a core service, not something we dabble in. We design and install horizontal and vertical closed-loop systems for rural properties with adequate land, and we service existing geothermal systems. New construction is the ideal time for geothermal installation, but retrofit installations are feasible on the right property. Geothermal currently qualifies for a 30% federal tax credit. Call us for a free consultation.
Should I repair or replace my HVAC system?
It depends on what’s wrong, how old the system is, and what the repair costs relative to replacement. As a general rule: if the system is under 12–15 years old and the repair costs less than roughly half what a new system would cost, repair usually makes more sense. We’ll tell you honestly which situation you’re in — including a written quote for both options if replacement is on the table.
Brands we service and install
Request service
Tell us your address, what’s going on with your system, and the best way to reach you. For emergencies, call — don’t submit a form and wait. For installation estimates, we’ll schedule a free in-home assessment — usually within a day or two. No charge, no obligation, written quote before anything starts.